Graber Auctions

We had a great experience with Graber Auctions in an estate auction. Phyllis and Jeff (i.e. Graber employees) came into the home, organized items into lots, and took pictures to post online. Phyllis and Jeff were professional and helpful. The process was simple and efficient. Buyers picked up items at the home on one day (i.e. pick-up day). Within four weeks, the home was cleared of contents and ready to sell. I was not familiar with online auctions prior to our experience with Graber. The online auction was a great way to quickly and efficiently sell personal property. We were pleased with the process and Phyllis and Jeff.

I purchased a car at the June 3rd auction while paying for the car I was informed that the title would have to be mailed later which I was ok with expecting I would receive the title in a week or so…Grabbers has a policy that if they do not receive the title in 21 days the buyer can return the car the 24 was the cut off date I received the title on July 3rd and it was mailed on June 28th they refused to allow me to return car on the 24th saying they had already paid the seller I think they lied about all this also title was out of state and had incorrect mileage listed. Do not deal with these people.

Pathetic customer service. Criminal behavior. Stealing from a non-profit that serves those in recovery. Sick, selfish, greedy just plain sinful. No score lower than 1 star. Deserves negative rating and the word start should never be used describing this sesspool. Not BBB rated because can't get a single good review with them verses the dozens of grievances registered. Resolutions are pathetic as well. Scammed just enough to be a dent in church budget but not enough to waste day down at courthouse instead of serving those in need. Some criminals are so petty a foul review is only recourse unless want to give the lovers even more. Hope this insight on the dirt bag liars was helpful.

Recently I purchased a number of fire fighting boots at an online only Graber action on behalf of the town of Winslow, Indiana. I thought it was odd that they only showed a photo of the back of each pair of boots and not a photo showing the front of the boots, but I had no experience with Graber auctions and was inclined to trust Graber would describe if a pair of the boots had MAJOR defects like giant holes in them making them unwearable. I could have made the 2 hour round trip the day before to preview them, sure, but that was a significant time and monetary expense and I felt inclined to go ahead and trust that Graber wouldn’t sell unusable boots without describing the condition for their online buyers. So I purchased 8 pairs of boots at over 100 dollars. 3 of the 8 pairs had to be discarded and of the remaining 5, only 3 pairs should have been sold. So, I know now why they only took photos of the backs of the boots and I know what kind of people run Graber auctions. I suppose if I ever go back it will be for in person only auctions. A bad experience, a huge waste of time and money, and a really tough lesson learned about this auction house. UPDATE: I Graber auctions contacted me and refunded me for the defective boots. She lady from Graber was very very kind and apologetic.

I love going to auctions but at this one the highest bid doesn't always win. Most of the stuff have a minimum bid price from the seller, however, Grabers likes wasting everyone's time by starting off way lower and if that minimum bid isn't met they contact the seller to see if they accept the highest bid (which most of the time they didnt). Sat and watched as 6 vehicles went through being bid on and not a single seller accepted the highest bid. This equals 20 minutes of my time wasted! There is a way more efficient way of operating a business that doesn't waste your customers time. I won't even start on the outrageous prices that were being turned down due to the seller thinking their vehicle is worth more than it is. SELL IT ON MARKETPLACE and stop wasting time here. One star is so generous due to the awful experience I had here.